Refund policy
Exchange/Return Policy
Pro Jersey Sports will gladly accept returns for all items purchased from our store within 30 days of purchase date marked on your receipt for a full refund or credit. Exceptions are made only for the Christmas shopping season when all items purchased between November 15th and December 24th will be honored for refund until January 24th of the following year or you can exchange for store credit until January 31st.
Returned items will be credited back to the original credit card used to make the purchase. We cannot credit shipping charges for returned items.
- All orders being returned that qualified for free shipping are also subject to the original shipping charges
- We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase
- If a shipping error was made on our part then we will cover shipping costs both ways.
- Hats must be in their original condition and not worn with stickers/tags attached. Hats that are broken in or have stains on the inside of the sweatband will not be accepted for returns.
- If a product had its tags removed or has been deemed worn by the customer it will be refused as a credit and returned to the customer at their expense in the condition it was received in.
All sales are final on custom jerseys, authentic jerseys, swimwear, special events, dated items, traded players, clearance, or items marked down 50% off or more.
When returning items within 30 days from original ship date please include
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Reason for return
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Your full name
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E-mail address
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Order number
Please ship to address below:
Pro Jersey Sports
216 Yorktown Shopping Center, Lombard, IL 60148
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@projerseysports.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale/clearance items marked 50% off or more cannot be refunded but can be exchanged.
Exchanges (if applicable)
We only replace items if they are a manufacture defect or damaged. If you need to exchange it for the same item, send us an email at sales@projerseysports.com and send your item to:
Pro Jersey Sports
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver or issue a store credit.
Shipping
To return your product, you should mail your product to:
Pro Jersey Sports
216 Yorktown Shopping Center, Lombard, IL 60148
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.