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Frequently asked questions

How can I use a Gift Card?

You can use it for whatever you'd like! It is as good as cash at our online store. Just enter it at checkout and that's it!

Can I redeem unused value for cash?

No, unfortunately you may not redeem any unused value for a cash refund. Sorry about that.

How can I redeem a online Gift Card?

It's really easy! Shop online and select items you wish to purchase, then follow these steps:

  • When you're ready click on Checkout button.
  • Proceed through the checkout.
  • Input you Gift Card Code and click “apply”
  • You will see your Gift Card amount deducted from your total.
Can I add more money to a Gift Card?

Online Gift Cards are available in the following : $10, $20, $25, $50, $75, $100, $150, $200, $250, $500.

If the amount of your/Gift Card does NOT cover the total purchase amount; you will need to pay for the remainder of the purchase with another valid form of payment.

Which payment options are available for online Gift Cards?

Almost all of them! We accept Apple Pay, Amazon Payments, Paypal, Visa, MasterCard, Discover, and American Express.

Can I buy at another online or retail store using PJS online Gift Cards?

Unfortunately no. You may only buy at our online store. The good news is that we have a vast amount of options for every team and every sport so you don’t to go anywhere else!

What happens if I don't spend the total value of my online Gift Card?

Not a worry! You can use the remaining balance at a later time. We have new products every week you can choose from!

What should I do if I believe the gift card I purchased was stolen or otherwise compromised?

If you think your email was compromised or someone else might use the gift card without your consent, let us know as soon as possible. If the card has not been used at our store or online, we can reissue the card to the original buyer and void the other card/code that was compromised.

What if I'm having trouble with the purchase or redemption of online Gift Cards?

If you are having an issue purchasing or redeeming your online Gift Card, please do not hesitate to Email Us and we will be more than happy to help you out.

Please ensure the full online Gift Card number is provided in your email for faster resolution as well as the order number.

What are the Return Policies on Daily Deals?

We only accept returns for damaged and defective items. You'll need to contact our Customer Support Team within 30 days of purchasing your product if it arrives damaged or defective. Please Email Us as soon as possible to make any of the above returns. Be sure to have your order number ready and one of our team members will be happy to assist you!

You can also reach us through live chat or by calling us at (630) 769-1990.

Can I return products bought as part of Daily Deals and be refunded?

No, sorry. The prices on daily deals are so low, we can't accept returns unless the wrong item was sent or it was defective.

What about product exchanges?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@projerseysports.com and send your item to:

ATT: Returns
Pro Jersey Sports
The Promenade Bolingbrook
635 E. Boughton Road Suite 120
Bolingbrook, IL 60440

Can I change my Daily Deals order?

We only accept returns for damaged and defective items. We do not accept returns for personal reasons, including ordering the wrong size or color.

Can I cancel my Daily Deals order?

We do accept order cancellations requests, but you have to hurry up! You have only 2 hours after you place your order to do so. Order cancellations can be done by phone ONLY +1 630-769-1990.

What are the local shipping costs?

If you live in the continental United States, we offer flat rate shipping of $5.99.

Unfortunately for our friends living overseas, at this time we do not do that type of delivery.

If you really, really want a specific product on our Daily Deals, please reach out to us at +1 630-769-1990 and we will see how we can help you. Be aware though, our Daily Deal prices are so low, it might be possible international shipping might be the same price or more as the actual product. Don't tell us we didn't warn you. :)

Again, $5.99 flat rate for all U.S continental shipping. There are no shipping overseas, international for Daily Deals.

Can I pick up my order at your retail store?

For sure! Make sure you select In Store pickup at checkout and we’ll be happy if you drop by, and maybe sell you more stuff! LOL.

We are at The Promenade Bolingbrook, located at 635 E. Boughton Road Suite 120.